Lifetime Repair & Warranty

Last updated: August 29, 2026

The promise

We stand behind the construction of every LA MODA piece: if a seam ever gives, we will repair it free of charge, for the lifetime of the piece. This guarantee travels with the piece, not the receipt.

What is covered

• Seams and stitching — always, free, forever.
• Hardware we fitted (buckles, rivets, snap hooks, zippers) — free repair or replacement in the first 2 years; at material cost afterwards.
• Manufacturing faults in the leather or construction — free repair or replacement.

What is not covered

Normal patina and darkening (that is the point), scratches and marks of daily life, damage from water immersion, heat, chemicals or chewing, and repairs or modifications made outside our workshop — having someone local fit a part we sent you is not one of those.

How a repair works

Not every repair travels. Email photos of the damage to hello@lamodaleather.com; we reply within one business day, and what happens next depends on what has given.

• Small hardware we fitted — a buckle, a rivet, a snap hook, a zipper pull: we post you the part, or send it to your own repair shop if you would rather have it fitted locally. The postage is ours; the part follows the terms above. The piece never leaves your hands.
• A manufacturing fault in the first 6 months: we send a replacement piece rather than open a repair at all. That is a faster road, not a shorter promise — a manufacturing fault is covered whenever it appears. Damage or a wrong item on arrival is a different thing again, and goes through the Returns & Refund Policy within 7 days of delivery.
• Seams and structure: the work that travels. The piece comes to the workshop in Istanbul and goes home again — count on 3–4 weeks door to door, two international crossings on either side of the work itself. Every leg is ours: the prepaid label out, the repair, the journey home.

LA MODA is operated from our workshop in Istanbul, Türkiye, and sells online at lamodaleather.com. Contact: hello@lamodaleather.com. We reply within one business day, Monday–Friday.